01
Make a clear service promise
Set expectations for acknowledging repairs, providing updates, explaining decisions and keeping documents accessible.
- ✓Respond promptly
- ✓Keep people updated
- ✓Explain what happens next
The good landlord record
Be the landlord you’d want to rent from
Good landlords do not need a meaningless badge. They need habits their tenants can see: timely responses, clear updates, kept appointments and explained decisions.
02
See how the tenancy is going
Private Tenancy Health measures help the landlord improve without publicly rating either side.
- ✓Acknowledgement time
- ✓Confirmed resolutions
- ✓Overdue actions
03
Trust comes from visibility
Both sides can see the current status and the shared record, reducing uncertainty when something is outstanding.
- ✓Accessible documents
- ✓Transparent cases
- ✓Agreed appointments
Your tenancy. Dealt with.
Know what needs doing.
Start with a useful, personalised check. No card required.