Case reports & evidence

A clear record when somebody asks what happened

Dealtwith creates the tenancy record while you manage everyday work. Export an individual case or the wider tenancy without reconstructing months of messages, attachments and calendar entries.

01

Every case tells the whole story

A case report brings the original issue, responsibility, next actions, messages, attachments, appointments and outcome into one chronological record.

  • Server-generated timestamps
  • Landlord and tenant updates
  • Resolution or dispute status
02

Export the useful evidence

Create an organised pack for a council, adviser, insurer, deposit dispute or future Ombudsman complaint process.

  • Current and historical documents
  • Delivery and acknowledgement history
  • Decisions and stated reasons
03

Ready for future redress

The government expects mandatory PRS Landlord Ombudsman membership in 2028. Keeping complaints and responses orderly now creates better habits before the detailed scheme is introduced.

  • Formal complaints remain visible
  • Actions and response dates stay connected
  • Export without rewriting the history

Check the official position

Clear tools, grounded in official guidance.

Housing law depends on the location and facts of the tenancy. Dealtwith’s current legal workflows are designed for England and should be used alongside GOV.UK guidance.

Your tenancy. Dealt with.

Know what needs doing.

Start with a useful, personalised check. No card required.

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