01
Product and account support
Tell us which part of Dealtwith you are using and a short description of the problem.
- ✓App access
- ✓Subscription questions
- ✓Technical support
Contact
How can we help?
For product questions, support or privacy enquiries, email [email protected]. Please do not include sensitive tenancy documents in an initial email.
02
Privacy enquiries
You can ask about personal information, retention and account deletion using the same contact address.
- ✓Identity checks may be required
- ✓Do not email passwords or invitation codes
- ✓Clear request history
03
Not an emergency service
Dealtwith and this inbox must not be relied upon for emergencies. Contact the appropriate emergency service or qualified professional.
- ✓Gas emergency: use official guidance
- ✓Immediate danger: call emergency services
- ✓Urgent repairs: follow the tenancy process
Your tenancy. Dealt with.
Know what needs doing.
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