01
A better report from the start
Tenants describe the issue, when it began, whether it is worsening, access availability and any immediate safety concern.
- ✓Heating, plumbing and electrical
- ✓Damp and mould
- ✓Photographs and video evidence
Repairs and maintenance
Your tenant reports it. You deal with it.
A repair should not disappear into a long message thread. Dealtwith gives each problem a clear status, responsible person, next action and complete history.
02
A clear response
Acknowledge the report, ask questions, arrange an inspection, add a contractor and record the completed work.
- ✓Proposed visits and rescheduling
- ✓Contractor details
- ✓Invoices, reports and after photographs
03
Resolved means resolved
When work is marked complete, the tenant is asked whether the problem is resolved, partly resolved or still an issue.
- ✓Visible outcome
- ✓Reopened cases stay visible
- ✓Acknowledgement and resolution times
Check the official position
Clear tools, grounded in official guidance.
Housing law depends on the location and facts of the tenancy. Dealtwith’s current legal workflows are designed for England and should be used alongside GOV.UK guidance.
Your tenancy. Dealt with.
Know what needs doing.
Start with a useful, personalised check. No card required.